Free Ground Shipping on orders over $400 for items marked with a green truck shipping to a commercial location. Residential fees will apply to orders shipping to a residential location.




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ReefH2O is a "dealer" only site and will provide pricing and ordering access to qualified retail stores, service companies, aquaculture and installers.   You may sign up for an online account and will need to e-mail or fax your completed PDF Dealer application to gain full access.  You will be notified by ReefH2O within 24 hours if your application has been approved.
 

Ordering Options and Instructions 

Our goal at ReefH2O is to make this process convenient and efficient, so we have created a variety of ordering options.  

1)     Online Ordering with credit card payment can be made at anytime.

2)    Online Ordering with the Purchase Order pay option can be done at anytime.  Your PO will automatically be sent to ReefH2O upon check out .   We will use the credit card on file when we ship the order. 

3)    Phone in orders will also be welcome during our normal business hours (8:30-4:00 PST).  We do ask that you have the appropriate ordering information ready prior to placing the call (part numbers, product descriptions, quantity, etc).    

5)     Walk in orders are always welcome. 

 

                       Important Information Regarding All Orders

1)      Only qualified/approved companies can place orders.   As a result, all “bill to” credit card information must be consistent with the one on file for orders to be filled.  Any online order with different payment information will be placed on hold until verbal clarification is made.

2)     We will strive for a same day fulfillment process on all orders that are received by 12:00 PST.   We will notify you by close of business if any items are out of stock.

3)     Frozen Food is only available for local customers at this time.     

4)     Effective April 1, 2010 - Free ground freight on all qualifying orders exceeding $400.   Items listed on the site or in catalog as “No Free Freight” will not count towards the $400 minimum.  Orders under the $400 level will have freight charges added AFTER the items are packed and weighed.   You will not see shipping charges online during checkout, this cost will be added to your invoice and charged to the card on file.

 

                        Contact Information for Ordering Process

Web:          www.reefh2o.com

E-Mail:      support@reefh2o.com

Phone:       (480) 446-2855

Fax:            (480) 446-2856